Privacy Policy

Effective Date: 05 July 2017

1. Introduction

Welcome to OpBill, accessible at https://www.opbill.com.au (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services. Your privacy is important to us, and we are committed to protecting your personal information.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

• Personal Information: When you register, use our services, or contact us, we may collect your name, email address, phone number, billing details, and other relevant personal information.

• Billing and Financial Information: To process payments, we may collect billing information such as credit card details. This data is handled securely.

• Health-Related Data: As a medical billing app, we may process data related to patient claims and billing. This information is strictly handled in compliance with applicable laws (e.g., the Australian Privacy Act 1988).

• Technical Information: We collect data such as IP addresses, browser type, device type, and browsing patterns to enhance the user experience.

3. How We Use Your Information

We use your information to:

• Provide and manage our services, including medical billing and payment processing.

• Communicate with you about updates, service changes, or support inquiries.

• Ensure compliance with legal and regulatory obligations.

• Improve our Website’s functionality, security, and user experience.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, data hosting, or analytics, under strict confidentiality agreements.

• Legal Authorities: If required by law or to protect our rights and interests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Security

We implement robust measures to protect your information from unauthorized access, disclosure, or loss. These include encryption, secure servers, and regular audits. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and correct your personal information.

• Request the deletion of your data, subject to legal and contractual obligations.

• Opt out of non-essential communications.

To exercise these rights, please contact us at support@opbill.com.au

7. Cookies and Tracking

Our Website uses cookies to enhance functionality and gather usage data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated policy will be posted on our Website with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@opbill.com.au

This Privacy Policy is governed by the laws of Australia.