Completing our unique One Form Registration
Do I need more than one provider number?
It is a legal requirement that every provider has a provider number linked to each location that they provide a service. We are able to assist our users with the necessary forms to complete to create any new provider number.
Bupa Practice ID
Signing Medicare Forms
Who can use OpBill?
How to Submit a case with OpBill
- Take a photo of the hospital sticker in Landscape orientation, please ensure the photo is clear and includes as must of the hospital sticker as possible. Note: we do not require the hospital notes, only the sticker.
- Enter the Date of Case & Hospital
- Enter Item Numbers
- You can also add a User Comment, such as Workcover details or anything that we may need to be notified of.
- Upload Case!
Info on item Numbers
It is up to you to submit assistant billable item numbers to us. Please note that Radiology item numbers are not Assistant billable.
If you submit one item number to us and we discover that it is not assistant billable we will notify you and void the case, you can then follow this up with the surgeon and re-upload if they used an alternate item number.
My Case isn't paid!
Note the approximate time frames for invoice payment from Health Funds:
Bupa – Up to two weeks from when we submit
Other funds – within two weeks from when we submit
AHM/Medicare – within 24-48 hours from when we submit
We are always working on ensuring your cases are paid, we follow up with any rejections a number of times a week and only contact you if there is anything that requires your follow up – such as incorrect item numbers etc.
If you have a workcover or third party case these can take a significant amount of time to be paid, please see our Workcover/Third Party section below for more information.
Workcover / 3rd Party details
If you obtain an email address or case managers name, this allows us to forward your invoice directly to the person concerned for more prompt attention. The more information the better to ensure you receive your money asap!
If your case is more than 90 days outstanding our system automatically moves this case from Processed to Paid. Should you require follow up on any old third party cases this may attract an additional fee.
We allow you plenty of time to action these cases, however if not actioned within 90 days you will receive an email from us advising that this case will be marked as Void and may attract an additional fee to reinstate.
OpBill User Registration Backdate Policy
In special circumstances some health funds will backdate a maximum of 30 days from the receipt date. However this can not be guaranteed. Should you wish for OpBill to lodge a backdate request on your behalf this will incur a fee of $15 per health fund backdate required.
Info about Opbill Services
We charge 1% for any standard cases billed above $500, for any cases billed under this amount our standard rate of $5 (exc gst) applies.
We charge 1% for any Workcover/Third Party cases billed above $1000, for any cases billed under this amount our standard rate of $10 (exc gst) applies.
You will receive a monthly statement showing what we have billed for you which includes the patient surname, item numbers, surgeon and our fee.
Should you have any questions regarding fees please do not hesitate to contact us.
How does OpBill generate their fees
The direct email for any OpBill enquiries is: firstname.lastname@example.org